Both on our website and in stores, only selected items are for sale. If an item is sold out, we will try to re-stock it as soon as possible. If an item is sold out, we will remove it from our website.
We accept
● Online BankingOrders can be paid via CIMB Clicks, Maybank2u and etc and get updated within minutes for fast and secure payment service.
● Credit / Debit CardOrders can be paid via Visa / Mastercard.
However, you’re most welcome to visit our Headquarter office located at Shah Alam, Selangor.
Once you have selected your items to purchase, place your orders and check them out to make your payment. Select item(s) to ADD TO CART, then CHECK OUT by entering shipping address and make payment via online banking or Credit Card.
How to check my order?We will send you email notification once receive your order.
You shall examine the goods immediately upon collection / delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service hotline at 03-512509633 email to marketing@slwholdings.com.my at the time of collection/ delivery; otherwise we shall have the discretion to refuse your claim.
Exchange of product(s) can be arranged for the following reasons:
● If the product is damaged upon collection at the store / at the time of delivery.
● If the product is damaged inside the packaging after collection/ delivery; and you contact customer service within 30 days from the date of purchase.
● If the product ordered is different from the item collected at the store/ delivered.
We will inspect the returned product(s) upon return by you. If one or more of the conditions is fulfilled, you are entitled for an exchange of the product with similar value, provided the product is available in our stock.
Please note that goods sold are not refundable.
Have other queries?Tell us more using the icon “chat with us” below.We will send you email notification on consignment note details once the order has shipped out
